This is a policy draft. Before accepting live call traffic, the operator must verify actual call-routing processors, recording practices, retention periods and consumer rights. No unverified compliance promises are made here.
1. Overview
Foundation Repair East Texas publishes educational information and may facilitate paid call connections to participating independent service providers. This website does not perform engineering, inspection or construction work.
Information you choose to share with a contractor who receives a call may be handled under that provider’s own privacy and business practices. Review their disclosures before sharing sensitive details.
2. Information involved in phone calls
Website delivery and analytics technologies may process technical information such as approximate network location, device type, browser, referring page, pages visited and diagnostic data. If you call, the routing platform or receiving provider may process your telephone number, call timing, routing details, call duration and information you voluntarily discuss.
Recording or transcription may occur only where configured and legally permitted, subject to applicable notice and consent obligations. Do not assume this website controls a participating provider’s recording systems.
3. How information may be used
Where relevant, information may support website security, call routing, identifying legitimate qualifying calls, troubleshooting call connections, service eligibility discussions, recordkeeping and compliance obligations. Providers may process information to assess a potential job and communicate about requested work.
We do not publish callers’ personal stories or project photographs as testimonials without appropriate authorization.
4. Third-party providers and technologies
Website hosting and delivery services, possible analytics technologies, and affiliate call-tracking or routing systems may process information as necessary for their roles. Participating repair companies are separate third parties who determine their own services and practices.
Ringba or other call-platform tools may be used in this type of affiliate model, but the actual installed integrations and data-sharing relationships must be confirmed by the operator. Third-party privacy notices may apply independently.
5. Call recording and consent
Call recording laws vary and may require notice or consent from one or more parties. The site operator and any routing or receiving provider must verify applicable federal and state obligations before activating recordings or transcriptions.
Do not provide social security numbers, payment card details, government identifiers or other unnecessary sensitive information during an initial phone call.
6. Retention and privacy requests
Data retention depends on the actual technologies, contracts and legal requirements. Specific periods and deletion practices cannot responsibly be stated until the operator verifies them. Where applicable, individuals may have rights concerning access, correction or deletion under relevant law.
Privacy contact: Email info@foundationrepair-easttexas.com or write to East Texas Foundation Repair, 1400 W Southwest Loop 323, Suite 50 PMB 1051, Tyler, TX 75701. This is a mailing address (PMB), not a walk-in office.
Pending verification: Exact retention periods, recording settings and call-routing processors still need to be confirmed before the privacy policy can be finalized.
7. Policy limitations and updates
This page describes an intended disclosure framework, not legal advice or a guarantee of statutory compliance. Substantial changes to tracking, hosting, transfer practices or call-routing partners should prompt a review of this policy.
For information about compensation and provider independence, read our advertising disclosure. For permitted website use, see the terms.